Contact support
Email Lexiq support and describe what you need. Requests are reviewed through the monitored support mailbox.
support@lexiq.nverk.meWhat to include
To help us investigate, include:
- a short description of what you expected and what happened;
- whether you use iOS, Android, or the web app;
- the Lexiq app version shown in You or Settings;
- the approximate date and time of the problem and your time zone;
- any safe-to-share error message or request ID; and
- steps that reproduce the problem, if known.
Screenshots help when they do not expose private information. Never send your password, email verification code, social sign-in credential, private key, authentication token, or another person's information.
Account access
Use Forgot password? on the sign-in screen to reset an email/password account. Google and Apple sign-in credentials are managed by those providers. If you still cannot sign in, contact support from the account email address when possible.
Account deletion and privacy
For deletion steps, see Delete your Lexiq account. For information about data practices or to make a privacy request, see the Lexiq Privacy Policy.
Account deletion and privacy requests require identity verification. Support will never ask you to send a password or one-time verification code by email.
Connection issues
If Lexiq cannot load data, check your connection and try again. If the problem continues, send the details above. Do not repeatedly submit reviews or create a new account to work around an outage; Lexiq is designed to retry accepted operations safely.