Delete your Lexiq account

Delete your account in Lexiq

1. Sign in to Lexiq.
2. Open You or Settings.
3. Choose Delete account.
4. Complete the requested identity verification.
5. Review the consequences and confirm Permanently delete account.

You can cancel before final confirmation. After submission, keep Lexiq open until it reports that deletion completed or cleanup is still pending. If cleanup is pending, the service continues the deletion safely; you do not need to create another account.

Request deletion from the website

Email support with the subject Lexiq account deletion request. Send the request from the email address associated with the account when possible and include only the information needed to identify it.

Support will provide a secure identity-verification step before deletion. Do not email your password, verification code, social-provider credential, or authentication token. If you cannot access the account email, explain that in the request so support can provide the available verification options.

What deletion removes

Completed account deletion removes:

• your authentication identity and active Lexiq sessions;
• the Lexiq user principal linked to that identity;
• saved vocabulary packs and senses;
• learning settings, including daily goal and time zone;
• reviews, progress, schedules, streak activity, and study sessions; and
• other learner-owned records tied to the account.

Public dictionary and vocabulary-pack catalog content is shared Lexiq content, not learner-owned account data, so deleting an account does not remove it.

Retention after deletion

Deleted account data is removed from active systems. Residual encrypted backup copies may remain for a limited period and expire through the normal production backup rotation. Limited support, security, or legal records may be retained when reasonably necessary to prevent abuse, resolve a request, or comply with law. They are not used to restore a deleted account.

Need help?

Visit Lexiq Support or contact us at: